• Mobile Device Diagnostics by iMT

     

    With over 4.5 million users and 30 million successful tests, we provide a complete diagnostic solution that helps processors work faster with better, more accurate results

  • Phone Doctor Biz Features

    We provide a complete service for used mobile device processors

    Highly Automated

    Our smart system provides a more efficient and precise way to diagnose and troubleshoot mobile hardware

    Reliable

    Adopted by global mobile processors for managing used devices at scale

    Convenient, Instant Management

    Cloud-hosted for universal availability and convenience

  • Recommended Products

    Our automated diagnostic processes speed up your workflows by up to 50%

    iMT IO System

    Software for managing every part of your used phone supply chain. Process incoming phones quickly and accurately with our custom features

    • Quickly prepare a device with expedited activation and software installation
    • Keep tabs with our inventory management features and label printing
    • Detect unofficial iOS device components
    • Protect your liability with a record of the device's internal and external appearance before it goes to the customer

    iMT-Diagnostics

    Easy, fast and precise mobile device diagnostics software with over 4.5 million users and 30 million successful tests

    • Over 70 diagnostic items
    • Automated process is 50% faster than a manually run diagnosis
    • Improved customer satisfaction with a 58% decrease in device return rates 
    • 70% of test items are performed automatically with little human involvement
    • Tests each component individually 
    • Includes a battery charging and discharging test 
    • Includes a front and rear camera dust test 
    • Support both Android and iOS devices

    iMT-Cleaner

    Quick and complete data erasure

    • Military-grade data erasure techniques
    • Fast data wiping
    • Reinforced with a $1 million USD insurance policy
    • Certified by ADISA

    Anti-Fraud

    Catch unofficial components and avoid part-cheating practices

    • Detect unofficial Apple parts in customer devices
    • Protect yourself against potential liability by creating a component profile snapshot before and after delivery
    • Compare component snapshots of the same device to detect violations and avoid part-cheating practices
    • Compatible with Windows and MacOS computers

    Data Management

    Customizable software for better performance and outcomes

    • Manage diagnostic lines and operators
    • Set custom diagnostic items
    • Get completed statistics of inventory status, diagnostic reports, and other relevant items
  • Used Phone Processor

    In partnership with mobile manufacturers

    Relies on Phone Doctor Biz at volume for diagnostic services

    Bak2 Group Ltd.

    Leading Europe-based specialist uses Phone Doctor Biz for managing the recycling and insuring of mobile phones

    Manufacturer-Certified Diagnostic Center based in Taiwan

    Diagnoses mobile phones coming from manufacturer's trade-in program. Process certified by top mobile manufacturer

  • Technical Support / Demo Request

    Learn more about us. Please provide company or personal information, contact details, and information about the volume of monthly devices your company processes. We will contact you shortly.